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Support

Have an issue?

If you have an issue with the app please email me and I will get back to you as soon as I can. Find more information about requesting a refund below.

Frequently Asked Questions

Can Frame Crop upload images to The Frame or Hisense CanvasTV?

Unfortuantely Samsung (SmartThings) and Hisense CanvasTV do not give API access to upload images to their TVs. This means all we can do (at the moment) is crop to the right dimensions and prepare the images for uploading the way the manufaturer requires.

I uploaded multiple images via SmartThings, how do I get rid of the mat?

SmartThings automatically applies a mat when you upload multiple images at once. You can remove the mat by editing each image individually and choosing the no mat option. The other option is to upload the images one at a time, which won't apply a mat.

What kind of art is available via the Frame Crop app?

Frame Crop integrates with Unsplash, Smithsonian Open Access, & Wikimedia Commons api’s to provide access to millions of high-resolution copyright-free images & art.

Can I get a refund?

Why would you want a refund?! 😀 If you are not happy with the app you can request a full refund from Apple here or from the Play store.

Why did you build Frame Crop?

I own a Samsung Frame TV and I wanted an easy way to put images on my TV. Instead of pulling photos/art into Photoshop or Figma to resize them, I can now use Frame Crop to resize them right on my phone.

Millions of pieces of art, one search, sized for your TV

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